At Cutco, we stand behind our products with a FOREVER satisfaction guarantee. We want every CUTCO customer to be a satisfied customer FOREVER. The guarantee has several important elements.
Forever Performance Guarantee
If at any time you are not completely satisfied with the performance of your CUTCO product, we will correct the problem or replace the product. Simply send the product with an explanatory note to the address here.
Forever Sharpness Guarantee
CUTCO knives with the Double-D® edge will remain sharp for many years, but after extended use they may need resharpening. For resharpening of Double-D® or straight-edged knives, read the information on the Re-Sharpening page.
Forever Replacement Service Agreement For Misuse Or Abuse
Should you damage your CUTCO through misuse or abuse, we will replace the item for one half of the current retail price. Send the product with an explanatory note to the CUTCO address here.
15 Day Unconditional Money Back Guarantee
If at any time within fifteen (15) days after receipt of your CUTCO you are not satisfied with your purchase for any reason you may get a full refund of your purchase price by contacting CUTCO Customer Service.
The Cutco FOREVER guarantee is intended solely for consumer/in-home use.
At CUTCO, our pledge is to guarantee our customer 100% satisfaction.